Monday, January 27, 2020

Role of Humor in Reducing Job Stress and Depression

Role of Humor in Reducing Job Stress and Depression The Role of Humor in Reducing Job Stress and Depression among Nurses Abstract Studies show that it is very important to reduce job stress and depression of nurses. The main objective of this study was to explore the role of humor in reducing job stress and depression among nurses. The study took place at hospitals in Iran. After distributing questionnaires, 210 accurate questionnaires have been used for data analysis. This research was conducted using three separate Questionnaires: Humor (Khoshouei et al. 2009), stress (Cohen, Kamarck, and Mermelstein, 1983), and depression (Radloff, 1977). Structural Equation Modeling (SEM) was conducted to examine the relationship between humor, job stress and depression. The finding showed that humor has a negative impact on job stress and depression with a significant path coefficient at -0.65 and -0.76. In addition, Job stress has a positive impact on depression with a significant path coefficient at 0.71. The results of research showed that humor could be considered as a predictor of reducing job stress and depression an d job stress could be considered as a predictor of depression. Keywords: Humor, Job stress, Depression, Nurse 1. Introduction The role of nursing is associated with multiple and conflicting demands imposed by nurse supervisors and managers, and by medical and administrative staff. Such a situation appears to lead to work overload and possible to role conflict. One of the most significant risks nurses are exposed to in their work is stress. Numerous recent studies have explored work stress among health care personnel in many countries. Stress can have a significant impact on individual nurses and their ability to accomplish tasks and more specifically, poor decision-making, lack of concentration, apathy, decreased motivation and anxiety may impair job performance creating uncharacteristic errors (Jones, Tanigawa, and Weisse, 2003) Stress, up to a certain point, will improve people’s performance and quality of life because it is healthy and essential that they should experience challenges within their lives, but if pressure becomes excessive, it loses its beneficial effect and becomes harmful (Moustaka, and Constantinidis, 2010). Evidence shows that stress has a negative impact on human body, regarding to its biological, psychological and spiritual dimensions (Chinery, 2007; Lambert and Lambert, 2008) Concerning to the work related stress, health professions were forgotten for a time but recent research has contributed to include these practitioners in the group of the most exposed to stress due to the particular characteristics of their job (Amaro and Jesus, 2008). It is important to recognize that stress is a state, not an illness, which may be experienced as a result of an exposure to a wide range of work demands and in turn can contribute to an equally wide range of outcomes, which may concern the employee’s health and be an illness or an injury, or changes in his/her behavior and lifestyle (Moustaka, and Constantinidis, 2010). Many research projects have been done to study the antecedences of stress and depression so far. Stress management and reducing the stress in individual is a key concept in organizational behavior. One of factor that has an impact in reducing the stress and depression is humor. Humor has been recognized in the literature as a complex and personal phenomenon regarding its multidimensional nature and the different meanings that people attribute to the concept. Thereby, although this complex concept has been largely studied by the health and social sciences, no commonly accepted definition was suggested (Santos and Jose, 2012). Romero and Cruthirds (2006) define humor as â€Å"amusing communications that produce positive emotions and cognitions in the individual, group, or organization†. In the management literature, humor is defined as a message whose ingenuity, verbal skill, and/or incongruity has the power to evoke laughter (Bergeron, and Vachon, 2008). Although there are exam ples of studies of humor, the literature is most often conceptual, and does not empirically examine the value of humor for service organizations. The aim of this research is to study the role of humor in reducing job stress and depression among nurses. 2. Hypothesis development Literature review shows that there are four contributing factors that make defining humor difficult (Mesmer-Magnus and Viswesvaran , 2012): (1) â€Å"Humor† and â€Å"sense of humor† are often used interchangeably; (2) Humor is multi-dimensional; (3) Humor is quantified in various ways; and (4) There are positive and negative humor styles. In Figure 1 the five humor styles has been displayed. Figure 1. Five humor styles (Moshref Javadi et al. 2013) Research supports humor as an excellent stress management tool. Many people find that maintaining a sense of humor is useful for a good quality of life. Sense of humor gives the ability to find delight, experience joy, and release tension. Studies show the existence of an intrinsic connection between humor and the stress level (Santos and Jose, 2012). The results of the study previously carried out by Astedt-Kurki and Liukkonen (1994), indicated that humor takes an important role on the management of work related stress. Humor and laughter are a powerful emotional medicine that can lower stress, dissolve anger, and unite people in troubled times. Humor in the workplace has been identified as beneficial (Hoption et al. 2013). Having a great sense of humor provides many clear advantages. It increases energy and gives a feeling of well-being by stimulating the release of chemicals, such as endorphins and adrenaline (Miller, 1996). It decrease depression, anxiety and stress, as well as enhance one’s mood, immunity to illness, and life/family satisfaction. As you can see in Figure 2, employee humor has impact in employee health like burnout, stress, health and coping effectiveness. Figure 2. Employee humor outcomes (Mesmer-Magnus and Viswesvaran , 2012) Depression among nurses may be linked to the high level of their stress. Nurses can be a high-risk occupational population for experiencing depressive symptoms because of high job demands and complex environmental conditions (Gelsema et al., 2005). Literature review shows that stress has a significant association with depression (Chiang and Chang, 2012). Hence, hypotheses are formulated as follow: H1: Humor has a negative impact on job stress H2: Humor has a negative impact on depression H3: Job stress has a positive impact on depression. On the basis of theoretical background the following conceptual model is developed. Figure 3. Conceptual framework 3. Methodology A survey/questionnaire research was conducted to test the research hypothesis. 3.1. Sample The study took place at hospitals in Iran. Data were gathered from self-reported questionnaires by 210 nurses. Regarding the demographic information, most participants were female (60 percent), age from 20 to 50 years old, 70 percent were married, working tenure between 1 to more than 10 years, and all of them were academic educated. The characteristics of the participants are described in Table 1. Table 1.Demographic characteristics Demographic variables N=210 Gender Female Male 126 84 Age 20-30 31-40 41-50 113 81 16 Marital status Single Married 63 147 Working tenure Less than 2 years 2-10 years More than 10 years 11 147 52 3.2. Instruments This research was conducted using three separate instruments. 3.2.1. Humor questionnaire Humor was assessed using the Sense of Humor Questionnaire (SHQ) developed by Khoshouei et al. (2009). The SHQ is a 25-item, 5-points Likert-type scale (1 refers to strongly disagree and 5 refers to strongly agree). 3.2.2. Stress questionnaire Stress was assessed using the Perceived Stress Scale, 10-item version (PSS-10) (Cohen, Kamarck, and Mermelstein, 1983). In this scale the response options range is from 0 (never) to 4 (very often), with higher scores indicating greater stress. 3.2.3. Depression questionnaire Depression was assessed using the Center for Epidemiological Studies Depression Scale (CES-D) (Radloff, 1977). The CES-D is a 20-item, 4-point Likert-type scale (1 refers to rarely or none of the time and 4 refers to most or all of the time). Cronbachs alpha was used to estimate the reliability of internal consistency. Table 2 shows the reliability of questionnaires. Table 2. Reliability analysis Questionnaire Source ÃŽ ± Humor (Khoshouei et al. 2009) 0.76 Stress (Cohen, Kamarck, and Mermelstein, 1983) 0.79 Depression (Radloff, 1977) 0.84 As you can see in Table 2 none of the reliability estimates fell below 0.70, so the scale reliabilities were considered acceptable. 3.3. Data analysis After testing the reliability of the questionnaires, the measurement models and research hypotheses was tested. For this purpose, structural equation modeling was conducted to test the hypotheses and to examine the relationships among the variables. We relied on several statistics to evaluate the goodness-of-fit of the models that includes: RMSEA, GFI, NFI, CFI and CMIN/df. Two statistical programs, SPSS 18 and Amos 21, were utilized to conduct the data analyses. 4. Results First three measurement models were separately analyzed. Table 3 shows fit indices of the measurement models. Table 3. Fit indices of measurement models CMIN/df CFI NFI GFI RMSEA Model 1.69 0.953 0.912 0.918 0.021 Humor 1.24 0.916 0.909 0.941 0.056 Stress 2.73 0.925 0.928 0.937 0.072 Depression >90% >90% >90% Acceptable amount Comparing the amount of fit indices and their acceptable amount shows that overall fit of the measurement models is acceptable. For testing the research hypotheses, structural equation modeling has been used. Table 4 shows the fit indices of the structural model. The results in Table 4 shows the values of fit indices all reach the acceptable amount. Table 4. Fit indices of the structural model CMIN/df CFI NFI GFI RMSEA Model 2.35 0.911 0.927 0.939 0.0651 structural >90% >90% >90% Acceptable amount Two indices named critical ratio (CR) and P have been used for testing the significance of hypotheses. If CR>1.96 then in the significance level of 0.05 are confirmed the hypotheses. Table 5 shows the hypotheses and regression coefficients. Table 5. Results of hypotheses test Result P CR ÃŽ ² Hypotheses Supported 0.00 4.268 -0.65 Humor has a negative impact on job stress Supported 0.00 3.634 -0.76 Humor has a negative impact on depression Supported 0.00 5.165 0.71 Job stress has a positive impact on depression. As Table 5 shows, humor has a negative impact on job stress and depression with a significant path coefficient at -0.65 and -0.76. In addition, Job stress has a positive impact on depression with a significant path coefficient at 0.71. 5. Conclusion Higher level of workloads with limited amount of nursing staffs can cause a variety of negative outcomes such as work stress and depression (Chiang and Chang, 2012) so it is very important to reduce job stress and depression of nurses. The main objective of this study was to explore the role of humor in reducing job stress and depression among nurses. Another objective of this research was to determine the effects of job stress on depression. The finding showed that humor has a negative impact on job stress and depression with a significant path coefficient at -0.65 and -0.76. In addition, Job stress has a positive impact on depression with a significant path coefficient at 0.71. The results of research showed that humor could be considered as a predictor of reducing job stress and depression and job stress could be considered as a predictor of depression. This research creates an important implication for managers of organization. The results of this study state that having a sense of humor is a powerful way to reduce job stress and depression. As previous researches showed employee humor is associated with enhanced work performance, satisfaction, workgroup cohesion, health, and coping effectiveness, as well as decreased burnout, stress, and work withdrawal (Mesmer-Magnus and Viswesvaran, 2012). Creating a humorous workplace is an important factor that must be considered by managers of organizations. Employees with a sense of humor and a humorous workplace can reduce job stress and depression among nurses. The main limitation of this research was the nurses lack of time in responding to the questionnaires. This research aimed to analyze the role of humor in reducing job stress and depression among nurses; the study can be performed in the other organizations and other countries for more confirmation of results. References Amaro, H., and de Jesus, S. N. (2008), Vulnerabilidade ao Stresse em Profissionais de Emergà ªncia Mà ©dica Prà ©-Hospitalar, Mudanà §as Psicologia da Saà ºde, 16, 62-70. Astedt-Kurki, P., and Liukkonen, A. (1994), Humor in nursing care, Journal of Advanced Nursing, 20, 183-188. Bergeron, J., and Vachon, M. A. (2008), The effects of humor usage by financial advisors in sales encounters, International Journal of Bank Marketing, 26(6), 376 – 398. http://dx.doi.org/10.1108/02652320810902424. Chiang, Y. M., and Chang, Y. C. (2012). Stress, depression, and intention to leave among nurses in different medical units: Implications for healthcare management/nursing practice, Health Policy, 108, 149– 157. http://dx.doi.org/10.1016/j.healthpol.2012.08.027. Chinery, W. (2007), Alleviating stress with humor: a literature review, Journal of Perioperative Practice, 17, 172-182. Cohen, S., Kamarck, T., and Mermelstein, R. (1983). A global measure of perceived stress. Journal of Health and Social Behavior, 24, 385–96. http://dx.doi.org/10.2307/2136404. Gelsema, T. I, van der Doef, M., Maes, S., Akerboom, S., and Verhoeven, C. (2005), Job stress in the nursing profession: the inà ¯Ã‚ ¬Ã¢â‚¬Å¡uence of organizational and environmental conditions and job characteristics. International Journal of Stress Management, 12(3), 222–40. http://dx.doi.org/10.1037/1072-5245.12.3.222 Hoption, C., Barling, L. and Turner, N. (2013), Its not you, its me†: transformational leadership and self-deprecating humor, Leadership Organization Development Journal, 34(1), 4 – 19. http://dx.doi.org/10.1108/01437731311289947 Jones, D., Tanigawa, T., and Weisse, S. (2003). Stress management and workplace disability in the U.S., Europe, and Japan. Journal of Occupational Health, 45, 1-7. http://dx.doi.org/10.1539/joh.45.1. Lambert, V. A., and Lambert, C. E. (2008), Nurses’ workplace stressors and coping strategies, Indian Journal of Palliative Care, 14, 38-44. http://dx.doi.org/10.4103/0973-1075.41934. Mesmer-Magnus, J., Glew, D. J, and Viswesvaran, C. (2012), A meta-analysis of positive humor in the workplace, Journal of Managerial Psychology, 27(2), 155 – 190. http://dx.doi.org/10.1108/02683941211199554. Miller, J. (1996), Humor: an empowerment tool for the 1990s, Empowerment in Organizations, l.4(2), 16-21. http://dx.doi.org/10.1108/09684899610118046 Moshref Javadi, M. H., Salehzadeh, R., and Hoseini poor, S. (2013).Studying the Relationship between Humor and Organizational Citizenship Behavior, International Journal of Academic Research in Accounting, Finance and Management Sciences, 3(3), 146-151. http://dx.doi.org/10.6007/IJARAFMS/v3-i3/100. Moustaka, E., Constantinidis, T. C. (2010), Sources and effects of Work-related stress in nursing, Health Science Journal, 4(4), 210-216. Radloff, L. S. (1977), The CES-D Scale: a self-report depression scale for research in the general population. Applied Psychological Measurement, 1, 385–401. http://dx.doi.org/10.1177/014662167700100306. Romero, E. J., and Cruthirds, K. W. (2006), The use of humor in the workplace, Academy of Management Perspectives, 20(2), 58-69. http://dx.doi.org/10.5465/amp.2006.20591005. Santos, M. I., and Jose, H. (2012). Humor and Health Practitionaires’ Stress, Humor contributions in stress management, Advanced Research in Scientific Areas, 1022-1026.

Sunday, January 19, 2020

Tom Sawyer Essay -- Essays Papers

Tom Sawyer Tom Sawyer, the mischievous, adventurous boy, always was looking for trouble to keep his life interesting. Tom, along with his friends, Huckleberry Finn and Joe Harper planned adventures to keep themselves busy. Tom, being the boy that always gets into trouble, was at the same time smart. He got out of his punishments, given by his Aunt Polly whom he lives with. His cousin Sid, whom he also lives with informed Aunt Polly with all of Tom’s mischief. Tom tried not only to get out of his punishments, but he tried to find ways to avoid school too. Tom’s own adventures always get him in more trouble than expected. While on his way to the graveyard to find a cure to warts, he and his friend witness a murder. Trying to keep what they have seen a secret, Tom suffers with n...

Saturday, January 11, 2020

Evaluate how a selected business uses e-business Essay

Evaluate how successful a selected business organisation has been in preparing for the growing use of e-business. In this report the business I have chosen to evaluate is Tesco’s. Tesco’s is one of the largest supermarket stores around the world; it has 330,000 staff working in 3,146 stores, there are stores located in China, Turkey and Japan. Research shows that they have stores in 9 other different countries and 27 million people outside of the UK own their own club card to receive offers and discounts from Tesco’s. They sell a range of different products to suit customer’s needs. The products range from food and groceries, their own clothing brand F&F, their own mobile phone network, and also have personal banking. Tesco’s are all about making their customers happy by offering them services which can be very useful, including bank loans. There slogan ‘Every little helps’ is not just a slogan but is one of their aims, they want to mak e sure all products that they sell are at a reasonable price to meet customer’s needs. Tesco’s was originally set up as a store but opened up an online website to make it easier for customers who are unable to visit the stores, this could be due to working hours. The online website offers all products which are available in stores; they offer a delivery service and a pickup service for customers. There are strategies which Tesco’s have used to develop their E-Business, one being making a 24 hour global presence. Tesco’s online website is 24 hours; because they don’t only sell to customers in the UK they sell to customers around the world. It is important for them to have a 24 hour website for the customers in different time zones to the UK. Having a 24 hour website can benefit both customers and Tesco’s because customers who have all day jobs may not have time to make an order online during the day, having a 24 website can help them because they are then able to purchase products at night. Another strategy that Tesco’s have is; communicating with customers. Tesco’s are able to communicate with customers using the Internet and technology, they can email customers about new products they have and the products that customers have ordered to confirm their delivery. Tesco’s also use E-Marketing remixes to help develop their E-Business. E-Marketing is how the website looks in order to sell your products and services, to make it easier for customers to buy products online Tesco’s have made the website easy for all people to use. They have a previous buy items page for customers when they sign in so they  can see what they brought on their last delivery to make it easier and faster to choose what to buy. To keep up with trends and technology Tesco’s change the design of their website a couple of times a year, this is to ensure that the website always stays easy for customers to use because technology is changing constantly Tesco’s need to keep up. They have made a mobile phone website so customers are able t o buy products online using their mobile where ever they are. In order to maintain a business effectively it needs to be successful, Tesco’s have been one of the most successful companies’ worldwide selling products and opening stores in 12 different countries. Research shows that Tesco’s profits are getting higher and higher as they are developing into their new E-Business. There are many ways to now access Tesco’s which is making it easier for customers to buy from them. The Daily Mail states that Tesco’s are earning a  £105 profit each second. Other research shows that sales for Tesco’s have made it to  £10 million per week for Tesco’s online. This shows that Tesco’s is running a very effective and successful business as their profits are getting higher each year.